Refund & Return
Chief Odafe Wears | We want you to be 100% happy, Shopping with us.
Last updated 20/06/2021.
We understand that you may change your mind about something you have bought online.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase And They must not have any pet hair, dust, dirt or any type of stains such as makeup, food, and deodorant on them. They must be free of rips, runs, tears or damages and have no odors infused into them such as perfume, deodorant or scents. .
You could also send us an email at -
email@example.com or firstname.lastname@example.org, To advise of the return and we would be grateful for any feedback on how we can improve our services in the future, we will accept your sincere Gesture.
To start a Return?
You can contact us at email@example.com And If your return is accepted. we'll email you with an intruction notice. On how and where to send your return item to. Depend on your purchase location.
Our return address is found on package Slip !
And we have a return collection centres based in the United states and Europe and UK- London. Find our return address on package slip / box.
We accept order cancellations before product processing. If the order is cancelled by that time, you will get a full refund.
If the product has already been shipped out, we will unfortunately be unable to cancel the order.
SEND THE ITEM BACK: PLEASE NOTE. If you are returning products please remember they are your responsibility until they reach us. For your own protection we recommend that you send any returns using a delivery service that insures you for the value of the goods for example Royal Mail First / Second Class Signed For in the UK or a Postal service or Courrier in the USA or Europe or any reliable courier at your location country. It is essential that you get a tracking number as we can only refund items that are received back We do not pay for return postage this will be at your own cost.
You can always contact us for any return question at firstname.lastname@example.org
And soon to return to us. charges will be free. please sign up for our newsletter updates.
Damages and issues ?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Non-returnable items & Exceptions?
Certain types of items cannot be returned, like Bracelet and fine Jewellerys and items (such as Briefs, Mugs, or towells), custom products (such as special orders or personalized items) Note. 5% of Some products ship from partner warehouse might not have our store brand collar label logo on it. but designs and packaging reflects and represent us And 95% of our products listed on our website and sales and partners, are branded with our logo, packaging, collar label and overview design. Please get in touch if you have any questions or concerns about your specific item. As we strive to make a better presentation and fulfilling customers satisfaction And very soon all products will be fully branded we're close by 5 / 3% margin, all our products is Quality.
Unfortunately, we cannot accept returns on sale items or gift cards.
Get Your Refund?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please allow up to 10 Business days from the time we receive your return for it to be processed and refunded.